report not choosing selected records

Question

Hi, I have a report that has been functioning perfectly for the last year. Records are selected within a feature class, then the report is run that displays those selected records along with the attribute values I chose. It was working perfectly late Monday. I didn't use it Tuesday. Today it lost its data source, even though I didn't move the gdb, didn't change the feature class, didn't rename it, so I'm unclear why it lost its source. When I went to set the data source, it remembered where it should point, and I chose that gdb and feature class again. However, I had to specify all rows or filter by expression. I don't remember doing this, somehow it AUTOMAGICALLY knew to only run on the selected records. I chose all rows, since the selected records could be in any row. But now when the report runs, ALL records are included, producing a 200 page report. These reports vary in length, but are generally 1-4 pgs long (because they're only the selected records). How do I get the report to run only with those rows that are selected? I tried filter by expression, but there is no expression, and it also ran on all rows. Do I have to rebuild this entirely? What am I missing?

StHilaireLisa · Answer

Ugh. (and yeah, I meant soft reset...)

ElioSpinello · Answer

The soft reset process is the one that renames the AppData folders, forcing them to be re-built. I think that's essentially the equivalent of resetting the Normal file.  For as often as that seems to resolve problems in ArcGIS Pro, it doesn't seem to be working this time.  The workstation having the problem is ArcGIS Pro version 3.4.3, while the one that works is 3.4.2.  It's really hard to tell what is causing this to happen. I actually rebuilt the report once and had it working, but then it inexplicably failed again.

StHilaireLisa · Answer

Did you try resetting your 'normal' file (see my reply above)? It worked for me a while ago, but then it didn't the last time I had this issue... I had to make a new project with all of the same data in it, and was able to bring in layouts that I'd exported, but not the report... Something about our enterprise license level or Pro version... I think it might have been the Pro version, we're just in the process of upgrading to 3.3 vs 2.9. I ended up having to entirely rebuild the report. I recommend exporting your report template if you are able to (vs the report). That functionality is supposed to be w/ 3.3. Once I get up and running in 3.3, I'll be doing that!