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5.0 Excel Map won't Import Any Excel Data

KevinRyan1

Downloaded the new 5.0 update. I can't get any excel records into the map. I keep getting "An error occurred while processing this action. Please try again." when I select excel data from the map window. I can add layers from portal. Is anyone experiencing a similar issue?

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Accepted answers

KevinRyan1

We solved the problem: Arc for office users need to have publisher privileges (we ended up make a custom role for our org).

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AliciaRitzenthaler

Hi Shannon,

I'm still experiencing the same problem. I do in fact have version 5.0.1.

TracySchloss

I feel like this ties to my question about not being able to load my worksheet of county data. I have publisher permission, so that can't be a solution for me. Good tip, though for the future, since not all my users will have publisher permission. I would have expected them to create content within Excel, and that Publisher would come into play as they shared out their content.

I need to think through the various permissions people will need. I understand the need for a named user account, but just because a user can create their own content doesn't mean I would want them to publish it to Everyone.

ShannonChavez

Good Morning Alicia,

Are you experiencing this issue currently? Could you also confirm you are using version 5.0.1and perhaps, upload a sample of your data here?

All the best,

Shannon | Product Engineer

AliciaRitzenthaler

Hi Shannon,

I'm having a very similar issue. I downloaded the Map for Office extension just today (ArcGISMapsForOffice_x64_5.0.1_en.exe). When I open Excel I see the ARCGIS MAPS tab, I can sign in successfully, but when I go to "Add Map" it refuses to load data from excel - it just hangs loading and loading and loading. I can add data from the ArcGIS data tab without any problem. I am signed into an account with an Admin role and permission to publish. I've got x,y coordinates not addresses. I've tried opening from several different excel files (both with existing coordinates and blank).

Any suggestions?

KevinRyan1

We solved the problem: Arc for office users need to have publisher privileges (we ended up make a custom role for our org).

ShannonChavez

Good Afternoon Kevin...Thank you for your post here! I have a few questions to hopefully help guide us towards a resolution. Please see my questions below:

What type of data are we working within your excel sheet (addresses, xy coordinates, etc)?
Is the error specific to a worksheet or opening up any worksheets (with existing or blank)?
Have you uninstalled and tried reinstalling Map for Office extension (perhaps this was a 'bad' install)?

Let me know your thoughts or findings.

Best,

Shannon | Product Engineer

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