ArcGIS Server Password reset suddenly

Question

I couldn’t figure out why my ArcGIS server password reset suddenly without any effect from my side.

I tried to login by the user name and password but it fails to login,so I tried to reset the user name and password to re login through the site then I found that all my services were deleted.

What might be the issue here?

i used 10.5 for desktop and server.

Best,

Rawan

JamalNUMAN · Answer

Sorry for the confusion. Right. We are from the same organization. We are under pressure due to the failure of our ArcGIS Server.

We managed to format the server, but after like two hours, the issue came back. Not sure which virus might cause to change the logins (resetting the password) of the ArcGIS Server. Is that really easy even with virus?

However, let’s focus the discussion here (may you please Rawan delete your post?):

ArcGIS server Site admin username and password keep changing,

RebeccaStrauch__GISP · Answer

https://community.esri.com/message/699234-re-arcgis-server-password-reset-suddenly  this was posted today.  It that a duplicate post (same organization)?  If not, that there are two of you having the issue.  To me it doesn't sound like a software issue in this case. Have you done a thorough virus scan, etc.?

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rawansaleh1 · Answer

Dear Derek,

Thanks for your answer. Our server is running smoothly from two month ago with no such failure, but I don’t know what exactly happened

I will contact my ESRI Support to check this with them.

Best,

Rawan