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Registering server with Portal prior to federation?

CassandraFollett

Trying to federate server using this guide for 10.5.1:
Federate an ArcGIS Server site with your portal—Portal for ArcGIS (10.5.x) | ArcGIS Enterprise

Running into this issue...

"The server at 'https://[internal machine address]6443/arcgis/admin/security/config/update' returned an error. Failed to update the security configuration. Cannot update security configuration to federate with Portal as server is not registered with Portal. Could not connect to the ArcGIS Server on machine '[Internal machine address]'.The ArcGIS Server service on that machine may not be running or the machine may not be reachable at this time."

I am a bit confused because the current documentation does not mention registering a server with Portal prior to attempting federation. Is there a step or process I am possibly missing?

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DerekLaw

Hi Cassandra,

When you federate a Server site with Portal, you are in effect "registering" the Server site with Portal. In the help documentation you referenced, on step 4 - when you specify the Services URL and the Administration URL parameters - these are inputs that enable Portal to access and work with the Server site.

The error message you're getting suggests that Portal can't access the Server site on the network, or perhaps the Server site is not up and running.

Hope this helps,

CassandraFollett

Thanks, Derek. I can confirm the Server site is up and running; it's accessible from the web adaptor as well.

From the Portal machine, I can access the administration URL just fine... it is maybe worth noting, though that this is from 6443/arcgis/admin, rather than 6443/arcgis URL that the federation instructions suggest. Going to 6433/arcgis just leads to a splash page with a single image, as shown in the attached screenshot (along with errors finding and loading a script). I am going to look into what could be causing the errors on this page, but I'm suspecting now that since the script is failing to load, it may be preventing proper federation with Portal. If anyone has any ideas regarding this it'd be appreciated. Edited this post due to whole message not being posted. arcgis

DerekLaw

Hi Cassandra,

Ok, so you've confirmed that your Server site is up and running because you can access it right? You can access the Server administration URL, but can you access and login to ArcGIS Server Manager?

The screenshot you posted suggested that the Server site resource cannot be found.

CassandraFollett

Yep; ArcGIS Server Manager works fine, and I can access it from both the web adaptor and the machine hosting Portal (using the machine URL and port). However! In testing I've discovered that the GIS Server machine can't access portal, so I'm trying to address that tomorrow morning. It didn't occur to me that there may be an issue with GIS Server accessing the Portal, since the web adaptor is working without issue and is on the same machine as the Portal.

VinhHungTruong

This work for me:

1. On ArcServer site, open windows firewall and set Inboung Rules and Outbound Rules to allow connections to port 7443

2. On Portal machine, open windows firewall and set Inboung Rules and Outbound Rules to allow connections to port 6443

3. make sure both ArcServer and Portal are set the same protocals (HTTP, HTTPS, or HTTP and HTTPS)

I hope this helps.

Hung Truong

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