Data Report Errors and Warnings

Question

Hello.  I am trying to create an Open Data Site for my organization.  I have uploaded data, but in the data report tab i get several error and warning messages.  These include:

Error: Record Count query failed. Server responded with [ Error performing query operation ].

Warning: Ids Only query failed. Server responded with [ Error performing query operation ].

Warning: Other errors listed prevented statistics from being generated for any fields in this dataset.

Does anyone have any idea how to resolve these?  ArcGIS's help section isn't very helpful.  Any advice would be greatly appreciated.  Thank you.

DanielFenton1 · Answer

Yes, I can confirm that this falls into their responsibility. If our application receives a 404 when trying to make routine requests, there is no way we can add it to our index. Support will get the Open Data team involved when/if there are steps we can take.

Try that route and if you don't get anywhere, let me know and we'll take a fresh look.

Daniel

ThomasColson · Answer

I am also getting this, randomly, for difference services each time, even though I can access the service just fine. Can you confirm that this also falls into Esri Support responsibility?

Error: Http status of 404 returned from GET request to https://services1.arcgis.com/fBc8EJBxQRMcHlei/arcgis/rest/services/GRSM_FISH_DISTRIBUTION_2015/FeatureServer/1?f=json.

Error: Layer ( https://services1.arcgis.com/fBc8EJBxQRMcHlei/arcgis/rest/services/GRSM_FISH_DISTRIBUTION_2015/FeatureServer/1 ) could not be harvested. Please see other messages for details.

DanielFenton1 · Answer

If you are seeing an error that says record count query failed, this is not something that the Open Data team can fix because it is an error with your map service. The Esri Support team will be able to help you work through this error.

Here is their contact info:

Email: support@esri.com

Phone: +1-909-793-3774

Toll-free Phone: +1-888-377-4575

Fax: +1-909-792-0960

Website Address: http://support.esri.com

Support Web Form: http://support.esri.com/en/webform