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Ajuda! Ao adicionar conteúdo ao Web Map/Map Viewer, "Meu conteúdo" não carrega.

MPolk

Olá! Estou tentando adicionar conteúdo a um mapa da Web do ArcGIS, mas a seção Meu conteúdo não carrega. Tentei adicionar conteúdo a um mapa antigo e também criei um novo mapa da Web para tentar resolver o problema, mas nenhum dos métodos funcionou. Estou seguindo estas etapas:

Abrir mapa da Web > botão "Adicionar conteúdo ao mapa" > "Pesquisar camadas" no menu suspenso > "Em: Meu conteúdo" (marcar ou não a opção "na área do mapa" não faz diferença, a seção continua sem carregar)

A resposta que recebo é "Nenhum resultado encontrado. Nenhuma camada corresponde à sua pesquisa. Confira a ortografia, tente outras palavras-chave ou diminua o zoom para aumentar a área geográfica pesquisada." Não importa o que eu faça (pesquisar outras palavras-chave, deixar as palavras-chave em branco, diminuir o zoom, conferir a ortografia etc.), continuo recebendo 0 resultados. Também não obtenho resultados diferentes quando torno públicas as camadas em Meu conteúdo. Tentei também marcá-las com uma "estrela" como favoritas, mas o mesmo problema ocorre em "Meus favoritos".

Uma informação adicional: ao adicionar as camadas a Meu conteúdo, sigo estas etapas:

Meu conteúdo > Adicionar itens > Do meu computador > Escolher arquivo > Adicionar uma pasta compactada de shapefile e preencher Título e Tags > Adicionar item

Em seguida, Meu conteúdo parece salvá-las como "Tipo de item" "Arquivos de camada".

Estou tentando adicionar camadas por meio de Meu conteúdo, em vez de usar "Adicionar camada de arquivo", porque alguns shapefiles são grandes demais (excedem o limite de 1.000) para serem adicionados diretamente. No entanto, independentemente do tamanho dos dados, eles não aparecem. Consegui adicionar meus shapefiles menores usando o método Adicionar camada de arquivo. Tentei usar Chrome, Explorer e Firefox, e os resultados são os mesmos.

Qualquer ajuda será muito bem-vinda!

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MicahBabinski

Hello M,

Weird.

If you browse to the Content section of ArcGIS Online, does the stuff you've uploaded/registered with AGOL show up there? I've recently had some browser-specific (Chrome only) trouble seeing my content due to a 413 error: request entity too large. I think it has something to do with the security settings in my organization. I am working with our admin to figure it out.

Try hitting Ctrl + Shift + I and going to the Console tab in Chrome (or F12 in IE) and you can look at the console and see if you are getting any browser errors. I think you can also get there by right-clicking and choosing "Inspect Element."

Also, have you confirmed that you are signed in with the correct AGOL account? I only ask because I have a couple different accounts bouncing around between work, personal, etc and sometimes I get confused myself.

Good luck.

Micah

MPolk

Micah,

Thank you so much for responding. Yes, the files that I've designated as public will show up if searched in the Content section of ArcGIS Online. However, if I "Add Content to Map" button > "Search for Layers" in drop down menu > In: ArcGIS Online and Find: Keywords/Tags it does not show up at all. However, I can type in keywords like parcel or soil and other people who have loaded public files come up, it's very odd.

It does not appear as though there are any browser errors rendering under Inspect Element. This is a good tip to keep in mind, and I will add it to my troubleshooting procedures.

I only have one active user account, that's a good general tip to keep in mind, I'll add this to my troubleshooting procedures when I get another account.

Thank you so much for putting time into trying to solve this puzzle with me.

Mariko

MicahBabinski

Hi Mariko,

I took a look at your screenshots - can you let me know what your role type is? User, contributor, publisher, something custom, etc? To check this, go to the Organization tab and search for your name - this will show you what role you have.

Also, can you screenshot the dialog that you see when you upload your zipped shapefile to ArcGIS Online? If you are a publisher you should see a checkbox option to publish the file as a hosted layer - you'll need this ability in order to add it to your map. Here's an example:

It definitely sounds like it might be a permissions issue.

Micah

MPolk

Micah,

I have a student account and no organization associated with my account. I have my school listed as organization but my account isn't "connected" to the school. I do not know if that means I cannot add files because I thought I was able to.

When I try to add a zipped shapefile to My Contents it looks exactly like your screenshot but it is completely missing the "Publish this file as a hosted layer" option (there is no checkbox or text).

Thanks again for working on this with me.

Mariko

Update: tried to add organization but "Esri Trials and student accounts are not eligible to view organization information on My Esri and therefore do not need to be connected to an organization".

KellyGerrow

Hello,

You will need to publish the shapefile as a hosted feature layer in order for it to display as a layer in a web map. As mentioned above, you require and organizational account with publishing privileges in order to perform this task.

-Kelly

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