Does Esri StoryMaps team test map rendering using Safari?

MiaMassicotte

I'm looking through the ESRI StoryMap Team collection of Storymaps for 2019 put together by Hannah Wilber   -- Specifically looking at (Farm) Animal Planet:

https://storymaps.arcgis.com/collections/9d81757581bb4be68ce8de1510bbf923/present?item=1

Using Safari 13.05 (Mac desktop, OSMohave 10.14)  the map in the Sidecar remains static.

It doesn't change while the text scrolls by (I think there are about 6 slides?)  I cleared Safari cookies and tried again.  Nada.

I opened Chrome to view the same StoryMap - there is no problem with Chrome -- the map densities change accordingly.

Is this is Known Issue with the ArcGis StoryMap Sidecar -- but only when using Safari?

 

Mia

oevans_storymaps

Hello Mia -- Thank you for reporting this issue.

This appears to be a problem only when the story is viewed in Safari as part of a collection (as it is in the link you shared above). There is no issue if you access the story directly using this link: (Farm) Animal Planet.

The maps in that sidecar section are static images, so this is not a problem with map rendering. There appears to be a difference in the way Safari loads and displays images in embedded stories.

We'll look into this more and plan to address it in our next release.

Owen