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Downloading Attachments from ArcGIS Online to ArcMap

Anonymous User

This summer we published a feature service to our ArcGIS online for Organizations account. In the online app, our users were able to attach photos to new and existing features. The data is not stored in and SDE, but rather a fgdb. When we add the feature service into ArcMap and use the identify button, an option to open the attachments appears. However when I open the attachments it does not show the photo (it just shows a small white box with a red x inside). Somewhere in the process, the attachments are not transfering over. Does anyone know how to get the attachments to appear?

Thanks,

Laura

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TimWitt

Did you enable attachments through ArcGIS online or before you uploaded it through ArcCatalog?

Anonymous User

I enabled attachments after I published to ArcGIS online.

TimWitt

Can you try and enable attachments before you upload it to ArcGIS Online, via ArcCatalog, and then download it and see if that works?

Anonymous User

I accidently saved over the map document that I used to publish to the website, so I am not sure what the data source was for that published service. The data online still has everything and I didn't overwrite the published service (just map document was overwritten). Also, I tried to export the shapefiles, but those obviously didn't carry over the attachments.

TimWitt

After some digging I have found this!

Last post in this thread: http://forums.arcgis.com/threads/60863-Export-Feature-Service-with-Attachments

ArcGIS for Desktop 10.2 will support "Creating a local copy" of the service that will also contain the attachments.

Thanks,

Mike

Anonymous User

Yeah, I came across that too, but was hoping someone else found a way around it

. I will jut have to be patient!!

Thank you!

AriIsaak1

This is supposed to be a viable solution to this problem. I haven't tried it yet.

https://gist.github.com/oevans/6992139

MichaelKelly

The following script downloads hosted Feature Layer attachments to disk: Downloading Feature Layer Attachments via the ArcGIS API for Python. Not directly related to this thread, but mentioning it in case anyone is searching for such a solution!

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