Por que o ESRI Maps for office não funciona?

Question

<\/HEAD>Estou tendo problemas para fazer o ESRI Maps for office funcionar para mim. Eu baixei o arquivo e consigo vê-lo no Microsoft Excel, mas quando tento fazer login, ele me diz que preciso ter uma assinatura válida do ESRI ArcGIS online. O problema é que eu tenho uma e ela está ativa. Alguém mais já teve esse problema? Ou conhece alguma solução alternativa? <\/P><\/BODY><\/HTML>

JakeSkinner · Answer

Hi Stephanie,

Esri Maps for Office requires an Organization Account.  It looks like you have a public account.  You can contact customer service to activate your ArcGIS Online Organization.

Stephanie_Parker1 · Answer

I get the error when I log on with my credentials, its like it recognizes I have an account but tells me I need to have either an admin add me or sign up for a 30 day trial etc. I thought it was a public account, I even went and tried to create one to make sure and the system told me its already a public account etc. I included the error below...

JakeSkinner · Answer

Hi Stephanie,

Are you receiving an error when you try to log in?  Is your online account a public account?

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