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Script Error ArcPro

MatthewLambert1

I recently purchased a home license for personal use. When I attempt to log into ArcPro a script error occurs and the programs closes out. I have had no issues with the online or desktop versions. Any advice?

Script error.PNG

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ShilpiJain

This seems to be the issue while signing in using Google credentials. Please refer the knowledge article here and try the workaround steps.

Bug: Unable to sign in to ArcGIS Online from ArcGIS Pro using Google credentials

Drew Flater

These other browsers will have no impact on Pro, which is hardwired through it's WPF architecture to use Internet Explorer only. IE 11 or above is required. Check the other system requirements here

https://pro.arcgis.com/en/pro-app/get-started/arcgis-pro-system-requirements.htm

And use the Can I Run It? link to analyze your system.

Can You Run It?

DanPatterson_Retired

try a repair or complete uninstall of Pro, maybe it will get rid of the gremlins, those errors are related to old things

MatthewLambert1

Thank you for your reply.

I just downloaded the new Microsoft Edge browser and continue to get the same error (same error occurred in Chrome and Explore browsers too). My OS (Windows 10) is all up to date as well.

Not sure what to try next....

Drew Flater

I would guess it is internet explorer that is out of date (yeah might be OS too).

IE-based browser is embedded in several places in the app, including this initial sign in screen for your home use ArcGIS Online licensed account.

The javascript errors Dan Patterson‌ mentions are old ArcMap errors that occurred when opening a geoprocessing tool, as in ArcMap days all tool dialogs were html forms.

DanPatterson_Retired

Problem: On some systems, running any Geoprocessing tool in ArcToolbox results in Microsoft Script Errors and the tool d…

Bug: Internet Explorer script errors are generated when running any geoprocessing tool from ArcToolbox on some systems t…

And on those pages there are other links.

Those errors are quite old, is your machine operating system up to date?

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