Pop ups not working in Arcscene & Storymap

MuhammadSyed

Hi, I am having following issues with the pop-ups dialog box in the Arscene and Cascade story map.

• When I click on the particular feature (point) in the ArcScene the pop-up dialog box appears but showing the wrong sequence of attributes, and FID which I don't need. However, this issue is happening only with one layer. I have another layer and that is showing the correct sequence without FID. 
• When I try to open the pop up dialog box in the Cascade story map, it does not even appear. Again the issue is just with one layer. The second layer pop-ups are working absolutely fine in the story map. 

Please suggest how can I solve this issue. Thanks you

oevans_storymaps

Hello -- I'm sorry you are having an issue with your web scene. Since there is a problem in the scene when viewed outside the story it seems this is an issue with the layer or the scene rather than something caused by the story map template. I'll move this post to the 3D‌ space since it's more likely someone will be able to help you there. If you are able to share the web scene with everyone and provide the link, I think that would help others help you troubleshoot this issue.