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All ArcGIS AI Assitants could be trained on all bugs

TimMinter

All ArcGIS AI Assistants in all Esri products could be trained on all bugs so that they could offer Esri's customers a workaround path to success or an early failure to save customer time and effort if the happy path is blocked by known bugs. Furthermore, the AI Assistants could report failures to Esri's support team and Cc the customer, hopefully leading to prioritization for repairs.

That would be pretty useful.

cheers,

tim

ArcGIS, Online, Enterprise, Server, Portal, Pro, geodatabase, just keep going with product tags here, etc.

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Comentários

JonathanMcD

That's some ask 'cos when is a bug a platform issue or a data issue, a user error, a process error etc.? How good is the user prompt?

Rather than bugs, tho' it would possibly included, I'd like to see more AI integration with supporting documentation with a language and learning model that can take a user through logical steps etc..

m.green-hogeweg

Good morning! Thank you for your idea! The Esri Support AI Chatbot, available on support.esri.com, is already trained on all bugs. Please give it a try next time you’re troubleshooting a potential bug.

TimMinter

@MollyGreenHogeweg - Nice! Maybe the AI Assitants could have a chat on the backside with the Esri Support AI Chatbot when putting together "happy path", "workaround", or "doesn't work right now" guidance for us.

@JonathanMcD - ask big!

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