Only polygon appearing in initial pop-up (android issue)

ChristopherCounsell

Hi,

We are seeing unusual behaviour on Android:

1. Pan map
2. Click on location with points, lines and polygons.
3. Only the polygons appear in pop-up. 
   • Pan map again or interact with the map. Polygons appear and update in pop-up list. Points and lines do no
4. Close the pop-up pane
5. Repeat step 3 without panning, interacting at same location - points, lines and polygons appear
6. Repeat from step 1 - panning the map - only the polygons appear

Issue is unique to Field Maps on Android. Tested Pixel 6 Pro, Samsung galaxy. 5 devices impacted. Tested several maps.

iOS seems to not want to show the point on first click either but subsequent interactions are OK without closing the pop-up.

@ChrisDunn1 is this something you're aware of?

Cheers,

Chris

ChristopherCounsell

@ChrisDunn1 thanks for taking a look at this.

https://maps.arcgis.com/home/item.html?id=4b45fe266ee3404fba8692ed2f9f2741

'android pop up testing'

This map was made by creating new layers via the ArcGIS Online > New Item > From template. Created the features in the Map Viewer. Disabled editing to share publicly. 

Samsung Galaxy S25 Ultra, Samsung Galaxy S23, Google Pixel 6 Pro and at least 1-2 other devices

Field Maps 25.3.1 and 25.3.0

We've been able to reproduce it on every map I've tried so far.

The only notable map configuration is that they have 3+ layers with at least 1-2 polygon layers; that the polygons refresh but the lines/points do not may be reflective of the issue. I haven't tested it on maps with only one layer. There's no reason to suggest a particular configuration of the layers or pop-ups themselves is causing issue - they do load, and it otherwise works fine on iOS / Map Viewer.