Value for ARCPROWORKOFFLINE registry entry does not change even though licence has been taken offline?

MatthiasKl

According to this knowledge base article, the registry key ARCPROWORKOFFLINE under HKEY_CURRENT_USER\Software\ESRI\ArcGISPro\Licensing provides information on whether the user has checked out a licence for offline use. However, this does not appear to be the case. I have taken a licence offline under 3.5.2 and the value is still set to FALSE.

As I am developing a script based on PSAppDeployToolkit to deploy ArcGIS Pro, I would like to check if a licence is still checked out before uninstalling. The registry key mentioned would be suitable for this if it worked properly.

Robert_LeClair

One thing I've read in the internals is that when this key is set to FALSE, it indicates that the application is not authorized to work for offline use even IF the license has been set for offline use. This may occur because the registry key must be manually updated to TRUE to enable offline functionality. To fix:

1. Verify the registry key at HKEY_CURRENT_USER\Software\ESRI\ArcGISPro\Licensing. Check the value of the key. If it's set to false, ArcGIS Pro will not recognize the offline license.
2. To update the license settings, login to ArcGIS Pro and make sure the "Authorize ArcGIS Pro to work offline" checkbox is unchecked in the Licensing settings. Restart the application and update the registry key to TRUE.

Does the issue persist? If so, you should contact Esri Support Services and create a case with an analyst.