Unable to turn off a layer in the Contents pane in ArcGIS Pro 3.5.1

Question

When I try to turn off a specific layer (from a remote server) in the Contents pane in ArcGIS Pro 3.5.1, it doesn't work until I turn on another layer, which then turns off the previous one. I've already cleared my ArcGIS Pro cache.

Is it possible my PC graphic card firmware which probably is not updated causes that issue?

It's a NVIDIA GeForce GT 730 from 2014.

I used other computer and logged in with my username/password and I didn't have any problem. I want to know if it is an ESRI bug or it's my hardware issue or a server issue.

SarmenBajari · Answer

Thank you, Cody. I'll try to find another PC to test. My current NVIDIA version is 471.41 (it was released on July 19, 2021). ESRI said:

For GPU driver, NVIDIA GPU drivers: version 527.41 or later is required

CodyPatterson · Answer

Hey @SarmenBajari

If it's in your ability, I would definitely upgrade the card, to my knowledge a GT 730 is well below the current recommended specifications: https://pro.arcgis.com/en/pro-app/latest/get-started/arcgis-pro-system-requirements.htm

You may also see drawing errors on your Pro, it could manifest as red exclamation marks or yellow warning symbols saying there was a drawing error in your contents pane under selection.

My diagnosis would be that it is your hardware, do your other computers have similar hardware?

Cody