Hi everyone,
I was using ArcMap 10.7 until yesterday and I receive a license ArcGIS Pro Advanced single user key from my organization. I am facing this issue just after the authorization step: "the authorization process failed to complete successfully core licenses from a prior version exist on this machine"
https://drive.google.com/file/d/1wkfSzDjU3yvGDPHDmJhknBEOT_YZBF3t/view?usp=sharing is the authorization screenshot
https://drive.google.com/file/d/1wRemUyBQe7YgFzirN6BNlsNnUplxdsJ0/view?usp=sharing is the failed process.
Any clue, advice? Thanks a lot in advance and best.
I finally managed to debug the problem using regedit, thanks a lot @Laura
Glad to hear you were able to get this resolved!
Thanks a lot for the tip, already done before posting, without success. Thanks again.
Was your old license deauthorized?
You can try going into windows registry editor - Esri- AGOL for Pro - Sign in - change value from 1 to 0
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