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Configuring the Like option in Reporter Instant app

MattCobb

Has anyone had success configuring the "Like" option in the Reporter instant app? I have a simple point layer for users to add a location of the POI, a text-entry field for supporting details, and an integer field 'NumLikes' to capture the Likes in the app. I also have my related table to store the Comments submitted in the Reporter app for previously submitted records.

The issue is, when users go to submit a new point in the app, the 'NumLikes' field appears in the edit window. I have it removed from the Pop Up in the map, I have disabled editing the field in the layer's Data window, so I'm not sure why it persists.

Curious to see what the Community has found to work for this App, as I think it could be a great option for a simple public input app.

Reporter_Likes_Issue.png

AndresCastillo_0-1736801993891.png

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Accepted answers

SubaKrishnan

@MattCobb You'll need to configure the form for controlling the field that appear in submit report form. Please try that and let me know if you have any issues.

All comments

SubaKrishnan

Hi @MattCobb Your description sounds good to me and when you remove a field from the popup it will not (should not) appear on the form. I'd suggest turning back on editing for that field, and open the config again and re-publish the app.

MattCobb

Thanks for the reply, I enabled editing for the 'NumLikes' field, reopened the Instant App config, made sure the Like option was enabled and pointing to the correct field, and re-published. But unfortunately, the NumLikes field still is showing when adding a new point, except now it is editable. See the attached image.

Reporter_Likes_Issue2.png

SubaKrishnan

@MattCobb You'll need to configure the form for controlling the field that appear in submit report form. Please try that and let me know if you have any issues.

jewa

I'm having the same issue, did you find a solution? Thanks!

MattCobb

Hi @jewa , the solution ended up being what was suggested by @SubaKrishnan above, to configure the Form in the Map Viewer, rather than just the Pop Up, similarly to how a form would be configured in Field Maps.

ErikBreedon

I'm also having trouble configuring likes/dislikes to appear from the related table. Where can I find details about how to configure form in the map viewer? I tried the videos from Esri Canada and they didn't solve the issue. I've been struggling with this all day trying to get it working.

SubaKrishnan

Hi @ErikBreedon, does your layer have a numeric field? Did you turn on like and dislike field from config and choose the field to store the values? The field has to be in the layer and not table.

You can read through this blog for more info

https://www.esri.com/arcgis-blog/products/instant-apps/constituent-engagement/arcgis-instant-apps-introducing-reporter/

ErikBreedon

Thank you, soon after posting I realized that the Likes and Dislikes had to be in the feature layer and not the table. The table just needs to have a field for the "additional comments" then-- the comments people can leave on top of other peoples' comments?

SubaKrishnan

I'm glad you figured it out. Also, user can add their comment, and they can't comment on an existing comment. Here is another blog with the latest features from the last release. One of which is to display profile images next to user's comment.

https://www.esri.com/arcgis-blog/products/instant-apps/constituent-engagement/whats-new-in-reporter-instant-app-november-2024/

ErikBreedon

Hello, I have another question. After placing a point on the map, it simply displays "Please provide the details." What is happening? Shouldn't in bring up a dialog to enter information?

SubaKrishnan

@ErikBreedon That text is a tip and it shows by default to guide users. It should display a form in that panel. Could you check if you have fields enabled in the form? Do you see the form and fields in map viewer?

ErikBreedon

Thank you for all your responses. That was the issue. I did not have the fields added to the form.

SubaKrishnan

Happy to help. Feel free to reach out if you've any questions

AneteZvaigzneLV

Sorry, I could not find any straightforward steps on how to enable ‘Like’ and ‘Dislike’ capability to collect feedback on the existing reports. Would appreciate a blog with the necessary config. Thanks so much in advance!

SubaKrishnan

Hi @AneteZvaigzneLV Here are the steps and it's very easy to configure:

Open the app's configuration
Click 'Reports' tab on the left, click Panel options
Expand the layer where you'd like to enable Like and Dislike.
Toggle on the feature and choose a numeric field to store the values.

The feature layer must have a numeric field to store it otherwise the feature can't be enabled.

Things to try:

Try updating the numeric field in the attribute table in map viewer to see if it's working.
Check for console errors, if you see any errors as you click on the like button in the app. Pls share if you get any errors.

If you still have issues, please send me a DM with an app link or you can open a support ticket through Esri Support website. Hope this helps. Thank you!

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