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ArcGIS Pro 1.0 Expiration

TomSellsted

Greetings,

I am getting an expiration message each time I start ArcGIS Pro and it is about to expire. I have looked at my ArcGIS Online licenses and they are good until March 31, 2016. How do I make sure that my license for ArcGIS Pro is renewed?

Thanks very much!

Regards,

Tom

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Accepted answers

TomSellsted

Rebecca,

I started ArcGIS Pro this morning and no expiration message. I checked the licenses and they now show 3/31/2016! It actually did just roll up the new expiration automagically. It would be nice to not show the expiration message leading up to the date especially when the date has been extended. It makes it seem like I needed to take some action.

Best Regards,

Tom

All comments

AndySmith

I would suggest adding this idea to Esri Arcgis Ideas | Ideas Submission Portal.

This will be reviewed directly by the Esri Developers, and the more votes it gets, the greater the chance of it being implemented.

TomSellsted

Rebecca,

Best Regards,

Tom

TomSellsted

Rebecca,

I was assuming that it is all controlled by AGOL too and my expiration does show a year out as follows:

I will let you know!

Regards,

Tom

RebeccaStrauch__GISP

Tom,

Ha.....one can only hope they just roll over smoothly. Since it is all controlled by AGOL, vs the more tested (though not perfect) license manager, it's anyone's guess.

For us, it may even be more interesting since we have two different license periods (i.e. two different expiration dates, in theory) but only the one AGOL account. Since I'm in the July group, in theory, I shouldn't get the error at the end of the month.....but I'm not sure how AGOL/Pro will assign the seats, assuming the level is available in both renewal periods.......we're all charting new territory this year (i.e. one year in....)

edit: for got to add....make sure to let us know (although I guess that did go without saying. )

TomSellsted

Rebecca,

I tried signing out of everything and did a good ole reboot. It still says it is going to expire and midnight.

Maybe it will just rollover automagically I guess I will find out tomorrow and then contact tech support if need be.

Regards,

Tom

RebeccaStrauch__GISP

Have you tried making sure you are logged out (everywhere) of both AGOL and from ArcGIS Pro? (and for good measure, Geonet if you share a common login). Probably wouldn't hurt to make sure Web appBuilder is shut down....and of course a good-ol reboot.

Then re-log in thru Pro again.

I'm wondering if it holds on to old creditials if you just recently re-upped maintenance. We will have the same issue on about a month, so interested in the outcome.

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