Desempenho lento do ArcGIS Online para uso em sala de aula

Question

<\/HEAD>Alguém mais percebe que o ArcGIS Online está lento quando uma turma inteira está usando? Tenho de 60 a 80 estudantes de graduação trabalhando em um exercício definido, ou seja, todos estão fazendo as mesmas operações nos mesmos dados de entrada. Estamos constatando que os buffers levam mais de 10 minutos, às vezes muito mais, quando para mim era menos de um minuto ao configurar o exercício. Como você pode imaginar, isso é altamente frustrante e está desmotivando os estudantes a usarem o serviço no futuro.<\/P> <\/P> Isso é um problema conhecido e, mais importante, há algo que possamos fazer para acelerar as coisas?<\/P> <\/P> Tentei fazer com que os estudantes salvassem suas próprias cópias das camadas de entrada antes de executar os processos de análise, e isso não parece ajudar.<\/P><\/BODY><\/HTML>

PaulHolloway1 · Answer

Katy - did you ever figure this out? I'm seeing a similar thing...

KatyAppleton1 · Answer

Apologies for the delayed reply due to the festive break. I raised it with Esri UK support who said much the same. From subsequent classes it does seem to be a local network inadequacy, as a couple of students running their own laptops at the same time, using the wireless network, saw no slowdown. Only those using lab desktop machines on the wired network were affected.

I will pursue with our local IT, but I expect more questions from them about the typical traffic generated, which UK support have not answered. What I am not sure about is the traffic flow for running something like a buffer. I (naively) assumed it was something like: the command is sent from the local machine, the tool runs on a server somewhere using the input also held in the cloud, creates the output in the cloud and then that output is delivered back to the local user. In that situation the only network traffic is sending the command and receiving the output, which seems trivial (the layers are very simple), so I don't understand the slowdown. There must be more to it?

I'm happy to accept it's not an AGOL limitation, but it would still be useful to know if anyone else has experienced the same and seen it resolved through network infrastructure improvements.

DouglasCochran · Answer

We have not typically seen this reported and ArcGIS Online averages tens of thousands of users an hour. It could be something within your internal infrastructure? Let's investigate this further by contacting Esri technical support.