Storymap Not Saving - Says Saving but Never Saves

Question

I have been working on a storymap with no problems until the other day it would no longer save. I posted the picture below.  It just stays with "Saving. . ."  If I try to publish it will not publish due to errors, but I cannot eliminate the errors because it will not save.  I tried to duplicate, but had the same issue.  My other storymaps I have created work no problem.  I have opened this in numerous different browser.  Same issue.  Any help would be greatly appreciated.

oevans_storymaps · Answer

@Sarah_Willett -- I'm sorry your colleague is experiencing this issue. I would have them contact Esri Support for the best and most effective troubleshooting for an issue like this. If you are at the conference this week, there is a technical support island in the Expo where you can get help.

Sarah_Willett · Answer

One of my employees is still having this issue. Are there any workarounds? We'll also bring it to the ESRI team in San Diego next week.

AbbyE_Esri · Answer

Hi @RyanWeichelt & @SaraJL ,

I'm sorry you're having this publishing issue. I would recommend working with Esri Technical Support , as they can provide additional troubleshooting of your web traffic and which resources may not be successfully saving. @SaraJL , if your any of your stories that have seen this issue have already been published publicly, feel free to message me with the item ID or link to the story and I can see if there is any information I can discern from the published item details.

--Abby