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Disappearing Raster (Satellite Imagery)

MARVINLEWIS

I created a web map in ArcGIS Pro which was uploaded to ArcGIS Online. Upon opening the web map in ArcGIS Pro, I realized that whenever I zoomed into the map, the satellite imagery disappeared (and even the basemap). Everything apart from the point layers just turns white. How can this be resolved?

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MARVINLEWIS

Thanks. I'll try this and see.

Robert LeClair

Before you publish the web map from ArcGIS Pro, I'd recommend building Raster Statistics and Pyramids using the Build Pyramids and Statistics (Data Management) GP tool first. Then republish your webmap. Does the behavior persist?

MARVINLEWIS

Thanks, I checked this and it does.

MARVINLEWIS

Yes, I am using Chrome. You suggest trying a different one?

MARVINLEWIS

I am using the Light Gray Canvas.

Robert LeClair

What basemap are you using in your web map?

MARVINLEWIS

Much thanks for the response. I think I did this before, but, I will check it again.

Ed_

No worries, what browser are you using? Chrome?

MARVINLEWIS

Much thanks for the response, but, that was actually the first thing I did and nothing came out of that.

MARVINLEWIS

Much thanks for the response, but, that was actually the first thing I did and nothing came out of that.

danretired

check the properties of the layer and see if it has a properly defined coordinate system as well

Ed_

Could be a scaling issue, might want to check the visibility range.

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