Manage Scene Layer Cache but still missing model

Question

Hello Everyone!

I've published multipatch using 'Share As Web Layer' in ArcGIS Pro and then got 2 items in ArcGIS Online (‎Scene layer (hosted) and Feature layer (hosted))
What I want is to add more multipatch record into this, like appending more record.

So I used 'Update Data' in ArcGIS Online for Feature layer (hosted) by adding new multipatch in .gdb zip file.
The record in Feature layer (hosted) attribute data show up perfectly fine.
Then I go to Scene layer (hosted) to 'Rebuild Cache' in order to refresh the visualization of the multipatch model I just added.
BUT!! Nothing has changed..no geometry or any model has been shown up on the scene!
I've try every method in building cache, like Full Cache, Partial or Select Layer.

Is there anyone who used to experience this? Please help!

RussRoberts · Answer

Not using append but using editor in Pro to add the new feature.

MCh · Answer

@RussRoberts From your first paragraph, Do you mean using append tool in ArcGIS Pro to add more record into multipatch feature is better than using 'Update Data' button in ArcGIS Online?

I have already tried append tool in ArcGIS Pro to add new multipatch record into the multipatch service but I got an Error 999999.

RussRoberts · Answer

I would recommend using Pro to make the edits to the feature layer vs. append. Pro could be sending more information about the placement vs. taking the feature from the feature class and appending it.

If these are just 3D models(like gltf) you could use 3D Object feature class to publish a 3D Object feature layer and create an associate 3D Object scene layer. Then you can use Scene Viewer and upload the models and apply the placement. Then you will just need to rebuild the scene layer after the edits have been made.