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Mailto links in Journal story map

RamseyJeff

Hi there,

Trying to include a mailto link in the storymap I'm working on--I've figured out how to do this, opening up an email client new message window, but every time it also opens a new blank tab in my web browser. I'm using Chrome. Seems to have something to do with the "Target=blank" in code, but I don't know what to replace that line with so that it keeps the user within the storymap.

Thanks for your help!

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Accepted answers

oevans_storymaps

The issue described above with mailto links in Map Journal is a known issue that is not likely to be fixed.

Mailto links are now supported in the new ArcGIS StoryMaps. See https://community.esri.com/message/884208-mailto-links

All comments

XanderBakker

What does your link look like? Is it something like this:

<SPAN class="token tag"><SPAN class="token tag"><SPAN class="punctuation token"><</SPAN>a</SPAN> <SPAN class="attr-name token">href</SPAN><SPAN class="attr-value token"><SPAN class="punctuation token">=</SPAN><SPAN class="punctuation token">"</SPAN><SPAN>mailto:</SPAN><A class="jive-link-email-small" href="mailto:someone@example.com" rel="nofollow noopener noreferrer" target="_blank">someone@example.com</A><SPAN>?Subject</SPAN><SPAN class="punctuation token">=</SPAN>subject here&Body<SPAN class="punctuation token">=</SPAN>body text<SPAN class="punctuation token">"</SPAN></SPAN><SPAN class="punctuation token">></SPAN></SPAN>
&nbsp;&nbsp;&nbsp; Link display text
<SPAN class="token tag"><SPAN class="token tag"><SPAN class="punctuation token"></</SPAN>a</SPAN><SPAN class="punctuation token">></SPAN></SPAN><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

I suppose it also depends if a client has an email application installed.

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RamseyJeff

Here's the source code: <a href="mailto:treeteam@irvingtonpdx.com" target="_blank">. This works for opening up a mail client, however it also opens up a blank tab in my web browser. When I erase the target="_blank" it doesn't change anything, in fact it reappears.

XanderBakker

So it probably needs a value in the target property. Does using "_self", "_parent" or "_top" change anything? Maybe it will be overwritten automatically, but it is worth a shot.

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XanderBakker

I just tested and all have the same behavior, a new blank page will be opened.

RamseyJeff

Nope, none of them work, and it gets overwritten each time. Adding a "mailto" button to the Edit Section window would be a great improvement in the next update.

oevans_storymaps

The issue described above with mailto links in Map Journal is a known issue that is not likely to be fixed.

Mailto links are now supported in the new ArcGIS StoryMaps. See https://community.esri.com/message/884208-mailto-links

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