Arc Map Screen got frozen , Currently arc map is not responding , the Arc map is opening properly , but clicking on store display and any other functionalities are not working , then i have reset his Normal .MXT file in And when we tried to open arc map again , As now due to change in Arc Map got reset due to Normal.MXT , but now when i tried to enable the extensions of Arc FM or any tools I could not able click on checkbox in the customize toolbox or either in the toolbar options, this is happening after reset as well .
Please let me know what need to be done ??
