stretched 3D object presentation in ArcGIS Online

CP_Leipzig

Hello, we have a 3D model (multipatch) which we upload from ArcGIS Pro to ArcGIS Online as a scene layer.

However, our 3D model is always stretched out in ArcGIS Online. Not like the original file in ArcGIS Pro. (see images)

Why is that?

Coordinate system is WGS84 (3857)

-------------------------

ArcGIS Online (strechted):

ArcGIS Online (strechted)

ArcGIS Pro (normal):

ArcGIS Pro (normal)

RussRoberts

Thanks! Looks like its just the z coordinate system used is not supported on global scenes (WGS84) If you view the data in a local scene it scales fine and looks like the Pro document bc that is also a local scene. When you switch either Pro(with the SLPK, SL or the multipatch) or Web to global scene you get the z exaggeration.  You probably need to make some adjustments to the multipatch to get a global version to scale as you expect.

 

Below is the same SL but viewed in local or gloabl (highlighted in the top left)