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Pro v3.0.0 install still running after 36 hours

wilcow

it appears to be stalled at the "Removing older versions of this application" step

I've seen this happen before and when I stopped it manually to try and restart I got an error that the MSI wasn't found - had to get on a call with Support to correct it last time

So now I'm watching the Download Manager run and wondering whether to let it keep churning away or interrupt the upgrade.

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DanPatterson

Can you download from your My Esri? If you download the file and run the executable it will extract a *.msi and *.cab file. Running the *.msi will install Pro. The download files option at least gives you an idea the amount of time needed to get the executable. Running the install program (aka *.msi) didn't take much time at all.

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wilcow

In case it wasn't clear, I'm running the update from ArcGIS Pro, not a fresh install

DanPatterson

wilcow

that's what I ended up having to do after we lost power last night. downloading and running the .exe worked

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