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Power-Bi não consegue entrar no ArcGIS Online

Anonymous User

Oi,

Estou tentando acessar minha conta organizacional do arcgis, mas aparece uma página em branco após fornecer as credenciais.

Estou usando a versão mais recente do power-bi.

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JayantaPoddar

Did you try clearing cache in Power BI, and try again?

ecl_holmes_b

I'm seeing the same issue, where I can't log into AGOL from Power BI

I've tried the following:

Clear caches in Power BI Options.
Clear the CEF and Cache folders (Power BI Store Version)
Uninstall Power BI (Store Version)
Installed Non Store Power BI
Restarted machine

Still cannot log into AGOL.

Existing maps in Power BI do work.

Just can't create new ones.

Anonymous User

I've tried upgrading powerbi to the latest version (October 21) and there was a problem with my workplace network (restricted) so I tried a different network and now it works fine.

Anonymous User

Clearing the cache should work and we've done this in several instances and it has resolved the issue. I personally did the same as @BenHolmes1 but I didn't uninstall and re-install, or even restart the machine and its working as expected for me now.

lvargas

Hello,

I have version 2.99.621.0 64-bit (November 2021) on Windows 10 and it doesn't work. I have already deleted the cache, uninstalled, reinstalled... but the same issue; no access to AGOL or AGE sites, just the blank window.

Regards.

ecl_holmes_b

Yes, I'm also on the November 2021 edition, on which I'm experiencing the issue.

I've also upgraded to ArcGIS Pro 2.9 (if that has any relevance).

Ben

Anonymous User

We just identified an issue on the Microsoft side yesterday with the November release and they have a patch for it that will go out very soon, rumored early next week, that will fix this.

MarkWestergaard

I have been unable to login to either my Arc Ent or AGOL for a couple of weeks. Clearing cache, etc., have not worked. I have been upgrading to each new Power BI release, most recently on 11/30. I hope I have stumbled upon the reason. I just discovered I had two versions of Power BI Desktop installed -- one from the Microsoft Store and the other from the PBI download site ("click to run"). I have only been updating from the download site, but both versions appear to be up to date. Perhaps the store version is auto-updating. I don't recall ever installing from the store, but who knows. In any event, I uninstalled the click-to-run version and was able to login from the ArcGIS Maps visual. See The Best Way to Install Power BI Desktop - Excelerator BI.

lvargas

Hello,

It seems that ESRI and Microsoft fixed the issue and it is now possible to log in to AGOL and AGE.

NOTE: I am using the version 2.99.862.0 64-bit (November 2021).

Regards.

AlfonsodelaVega

Yes is fixed!!

Just in time to finish my work.

Thanks

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