Default extent issues with ArcOnline embed web-map to website

CatherineCronlund

I am trying to center the web-map I created using the the web app model builder; however, whenever our site manager embeds the web-map into the website the default extent is always 

It should look like this

I do not know if its something on my end or if its something one their end. Has anyone come across this issue and know the solution? I have changed the extent multiple times; however it never changes what the default is on the website.

JayantaPoddar

How does it look if you define the custom extent while embedding.

e.g.

https://www.arcgis.com/apps/Embed/index.html?webmap=432a8d7ca22d4b5b859e0bdaa30ae118
&extent=-86.179,39.923,-85.932,40.075
&zoom=false&scale=true&disable_scroll=false&basemap_gallery=true