Map will not load in Collector

RandyBrawley

I am getting ready for a site. visit and wanted to use collector.  I have developed multiple web maps and even used maps I already had with editable layers.  I have published them as web maps.  However, they never load.  I have been following tutorials made in 2018.

What is a good source to figure out what is wrong?

MarkDonnelly

Hi Randy,

This happens to me a lot too. The thing I end up having to do is retrace my steps to ensure that all the elements line up: editable feature service, web map allows editing, sharing.

The first thing I would check is the web map settings to see if they confirm that the web maps in question is editable. The second thing I would check is that the web map is shared correctly, so that you can see it with the user you are logging in with.

Sometimes I have seen a little lag in Collector refreshing its content. I sometimes have to log out and back in again to see recently added web maps.