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Dashboard data won't load using query 'Is within the last 365 days'

Curt_H

Today, after Dashboard Beta moved out of Beta, Dashboard components cannot access a data source (a hosted feature layer view) when the query is: 'Date is within the last 365 days'. Querying 'Is before the Last 365 days' loads fine. See screen cap:

Prior to today, the query worked fine. The issue occurs in both Dashboards (previously Beta) and Dashboards Classic.

Thanks!

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Accepted answers

Curt_H

Maybe this will be addressed? A new banner - I think this just showed up today? Its a banner on any web map opened....

All comments

VivekMalleshappa

Hello,

I just wanted to close the loop on this issue. A few fixes were put in place for ArcGIS Online Hosted Services for some of the issues reported on this thread. Note that these fixes are not connected to the new or classic Dashboards.

If you continue to face issues, it's best to contact Esri Support.

-Vivek.

Curt_H

Maybe this will be addressed? A new banner - I think this just showed up today? Its a banner on any web map opened....

YRP_GIS

Thank you @Andrew_Purdon This is a bummer, I see they don't recommend using relative date filters in the new dashboard anymore. I wonder what are the alternatives out there.

Andrew_Purdon

Hi @YRP_GIS

The problem seems to be a new rate limit that has been implemented with the update. Following these best practices may help https://doc.arcgis.com/en/dashboards/reference/build-highly-scalable-dashboards.htm

Unfortunately, I still think it is going to be a problem for a lot of us.

YRP_GIS

Hi everyone,

I am having similar issues in dashboard after the upgrade from yesterday, components shows can not access data. I've tried recreating components, issue is still presenting.

Hopefully ESRI will investigate and provide a solution soon.

VivekMalleshappa

Hi,

I can help investigate.

@Curt_H , @Andrew_Purdon - could you please share the Dashboard or the feature layers used in these elements? Feel free to direct message me if you cannot share the data publicly.

-Vivek.

Curt_H

Hey Andrew - Good to know (but sorry your having the same issue) that I'm not alone.

Hopefully resolution is coming.

Curt_H

Hey Jelle - as soon as I select Query is within by days, on a component the data table unloads. It definitely doesn't like that query parameter.

Thanks

Andrew_Purdon

Hi @Curt_H and @Jelle_Stu_PR

I am having the same problem with several dashboards with unrelated data. I have tried making new ones using Dashboards and Dashboards Classic using both the new and classic map viewer and I get the same errors. The data are displaying on the maps, but the widgets aren't working like they used to a few hours ago.

Jelle_Stu_PR

Have you tried recreating the component? When the dashboard beta moved from beta version 1 to beta version 2, this worked for me.

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