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option to turn on tracking layer not available in collector

EmikoCondeso

I am using Android v. 11 and Collector app 20.2.2.

I have created and added a tracking layer to my AGOL map by following these directions: https://doc.arcgis.com/en/collector-classic/android/create-maps/track-where-collectors-went.htm

When I open the map in Collector and go to the map layers to make the tracking layer visible, it is not listed as one my available layers.

Is this a bug or is there a step I am missing? I do not have a Tracker license, but I didn't find any note about such a requirement on the help page.

Thank you for any help,

Emiko

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EmikoCondeso

My understanding is that this requires a subscription to Tracker, is that correct?

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DougMorgenthaler

@EmikoCondeso support for the location tracking layer you referenced above is limited to use in Collector Classic (retired in December 2020). It is not supported in ArcGIS Collector.

Field Maps for ArcGIS takes advantage of the new location tracking capability available in ArcGIS Online and ArcGIS Enterprise. This allows you to view your location tracks in the map much like Collector Classic did. For more information on how to enable this for use with Field Maps see this topic.

EmikoCondeso

My understanding is that this requires a subscription to Tracker, is that correct?

DougMorgenthaler

@EmikoCondeso yes, that does require a tracker license.

EmikoCondeso

Thank you!

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