I am using world imagery online and i have a internet speed of 10Mbps,but image is taking too much of time to open in arcmap 10.2 and same is the problem when i zoom in the base maps especially on the conic and polar projection systems@
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ok
i have described that i have slowness issue with the world imagery working in arcgis online ,when i open it in arcmap,it is taking too much of time.I have a internet speed of 10mbps(especially on the polar and conic projections)
I have few questions;
1) Is it slow only for particular imagery/area?
2) Have you tried different browser?
3) Do you have another machine with same internet connection, have you tried from that machine?
You can try few things like clearing temporary memory, keep enough space for virtual memory in C:\ drive.
actually arcmap is installed on the server.
It is not slow for a particular area
By diffrent browsers what are you trying to say.please elaborate.
I have fifteen machines with same internet connection.
so suggest some thiing
I've had big issues with this. There can be a few contributing factors to your issue. The biggest ones I know are
1. If you are on your organizations network, there could be some throttling being done that is slowing down your connection.
2. Re-projecting on the fly WILL slow down the imagery's (and any data's) draw time. I had previously ran a test of an MXD with two data frames showing he same extent and only having ESRIs World Imagery, one in Web Mercator and another on in a NAD 83 UTM zone and the draw times were drastically different, often Web Mercator would draw in ~5 seconds, while the one in UTM Zone would be averaging 45 seconds. There's no know cure to this issue, other than changing data frames to WGS Mercator, but that is not recommend for any purpose other than displaying data.
Ok, so you are accessing imagery from ArcGIS Desktop Application! Forget browsers. From many machines you have the same internet connection, is the difficulty faced for that imagery? I mean try a different machine with arcgis to access the imagery.
Or as Jorge correctly pointed out, on the fly Re-projecting could be the issue.
Another thing I forgot to mention in my previous post is check the location of your local cache folder. ArcGIS will store cached tiles into your My Documents folder. In most cases it will be a local folder i.e in Windows 7 you can find it under the folder
C:\Users\<UserName>\AppData\Roaming\ESRI\Local Caches
However if your IT department has sent your My Documents folder to a folder on the network, it can impact your local cache performance. If it's not on your Local, try changing. See here ArcGIS Help 10.1
As another option try clearing the Local Caches folder, let Arc rebuild your cache and see if that helps. I've never had success with that but I have heard of others that have had success with it
Support services blog named "Troubleshooting issues adding ArcGIS Online basemaps to ArcMap" can be found here.
Thanks.
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