Can't find my map

Okay, I finally have this figured out. The problem was the Wi-Fi network connection. When I tried opening these web maps in Collector at home, all problems went away. I can now drop points and edit existing points, which I could not before. At work, my employer has two different Wi-Fi networks. I disconnected from the one that I always used, connected to the other, and then everything worked! Also, everything worked great when I had Wi-Fi turned off completely. So, I guess there was something in the settings of one of the Wi-Fi networks that wasn't allowing me to edit in Collector. Thank you to everyone for all the suggestions posted. I hope this post helps somebody else who might be experiencing the same problem.

Thanks for this info. Do you know what the work around is?

vscott1

From Frank Potempa on the Collector forum: Android ArcGIS Collector App Cannot Authenticate with Windows Active Directory

I wanted to add the final information/ clarification to this discussion I received from the ESRI tech;

"While I am not in development and I am just relaying this information, this is what I can tell you. The bug logged is with the Collector for ArcGIS API. Development has stated that they will be fixing the issue in the Collector API for the next time they integrate the API into the Collector application. The new, 10.3 version of the Collector app will not have the new API integrated so it will not be fixed in that release. This indicates that for the time being, to use the work around provided. "

reply to this message by replying to this email, or go to the message on GeoNet

Might be part of the issue?

I opened a new web map, added the layer, then saved and shared. I did just talk with someone from ESRI. I did not have archiving enabled when I set up the feature class. I don't know if that made a difference or not. We did go through the entire process of creating a feature class and creating a new service and web map. I still am not able to collect or edit data, however, the ESRI rep could! So it is definitely something with my phone. I have a Samsung Galaxy s5 Android version 4.4.2. We are both going to do more testing and hopefully figure out what to do. I'll post back with any results.

JoeFlannery

No, I guess it doesn't matter.

Are your ArcGIS feature services loaded into your map via the Add button from the table of contents or added into the My Content space first then into your map? Just a thought.

Thanks Joe. I'm using 10.2.1. In this version I can see the "sync" checkbox, but when I check on it, it brings back a message saying I can't use it. But I don't think I need to use the offline editing capability (not yet anyways). But does having this function even matter when using the ArcGIS Server feature service in the Collector app?

http://server.arcgis.com/en/server/latest/publish-services/windows/prepare-data-for-offline-use.htm

Thank you Venus for posting this error message. I will look into this. I'll post back what I find out.

JoeFlannery

Ann:

Server-side: At 10.2.2 one is able to enable "Sync" in the map service at >Feature Access >Operations Allowed. Could that be your issue? Are you using ArcGIS for Server 10.2.2 or 10.3?

I found this helpful, also:

vscott1

Here is what I get when I try to look at your map:

I've seen this when feature or map services are not allowed through the networks firewall.

I'm having a similar problem. I've been publishing/testing all sorts of services to see what I can and can't do. I published both a hosted feature service and an ArcGIS Server feature service. Editing is enabled on both of them. I created a web map for each and have successfully made edits to each on my desktop. I also can view each map through the Collector app. However, when I open the web map that has the ArcGIS Server feature service in Collector, I can't actually collect any data, not even edit existing data. I can, however, edit the web map that has the hosted feature service. Now the thing is, I don't want to use the hosted feature service, but I feel like I have no choice. I must be missing something here...but what? All layers and maps are shared with everyone and with the group I made.

Here's a link to the web map with the features I can't seem to edit in Collector. http://fdlco.maps.arcgis.com/home/item.html?id=f5eed6f9aa4b4940a72c774cc67ac891

AdamBalcar

My experience:

1. Upload shapefile (main menu - "my content", menu on the left side - "layers", "add item") - feature layer is created

2. Click "Add to the new map" from options on feature layer

3. Save and share this new map.

JoeFlannery

Here is my guidance document for our users. It shows AGOL maps titled by content and whether the maps appear in the iOS version of the Explorer app and the Collector app on an iPad. Hope this helps.

What Appears in Collector App.pdf

Your map does not have an editable layer in it. The Collector will pick up maps that have an editable feature service in it.

Russ

NathanielClement1

I've made a simple map that only has an ESRI basemap in it. It's enabled for offline use and I've shared with with two groups, both of which I'm a member. Yet the map does not show up when I log out/ log back in and refresh collector both on Android and IOS device. I could publish a map before, and the older maps are still available on Collector but I can't now.

Any ideas?

JeffJohnson

Russ,

I have created a web map by adding a layer using a published service from our ArcGIS Server. I'm don't think that is a hosted web layer? I have enabled editing everywhere I can find for the service.

JeffJ

Manage hosted web layers—Help | ArcGIS

This documentation should help you out. It describes the item detail page and the properties you can change on your web layer.

JeffJohnson

Where is the service detail page you mention in the April 17 thread.

Thanks in advance and Best Regards

JeffJ

Thank you!

The feature service does not have editing enabled and is why the map isnt showing up in the collector. You will need to go to service detail page and click edit and scroll down to the bottom and you will see the editing capabilities you can enable on the service. Once you do pick the editing capabilities you will need to save those changes and then resave the map and refresh the map gallery in the app.

Cheers
Russ

Sorry I sent the wrong link I was playing around with different maps, http://studentdilley.maps.arcgis.com/home/webmap/viewer.html?webmap=19177c83afb240e2b04b306924636284

Thats a web mapping application. The Collector only displays web maps.

I tried both refreshing the map in collector and signing out and back in. Here is the link to my test

http://studentdilley.maps.arcgis.com/home/item.html?id=b792124e3180460483d4f4768ba66591

Thank you!

If you were signed into the app before the map was created you can pull to refresh on the map gallery and on Android you can use the overflow button and tap refresh and that will pull down any new maps as well. The app will only show content you own or that has been shared to your account through a group.

If the map is still not showing up share it will me and I can take a look to see what the issue is.
Russ

I am having this same problem. I followed the directions to a T, and still can not see my map on Collector.

You will need to have an editable feature service an imported csv or shapefile will not work in the map and then re-save the map and you will have to refresh the apps map gallery to pick up the changes.

Russ

CharlesRobbins2

I am having the exact same problem. While the ArcGIS App shows all My Content, the Collector App doesn't show any of my maps. I went in and enabled editing on one of them, but still nothing shows up.

Is this a settings issue someplace on the iPhone maybe?

Or

Is this something I need to further do in AGOL?