Address Locator not able to find address

Question

We have a file geodatbase where we have crated a feature dataset consisting of few layers and an address locator (single field) referencing one layer from the feature dataset (please refer to the screenshot attached). But, for some reason the address locator is not able to find the address (always says '....address not found') even in the ArcMap. Of-course same thing happens after publishing this address locator as geocode service and use it through 'Find Address' Task in the arcgis server (java webadf).

But, if we create an address locator that reference to a normal shape file without any projection set (which is now included in the feature dataset with projection - Geographic Coordinate System), the address is found by the locator inside ArcMap on the mxd created using the layers in the feature dataset. But, because of the difference in spatial reference, neither can it point to the location on the map in the web mapping application (it doesn't draw or highlight the point on map) nor can it show any result on the result panel.

Can somebody please advice what could go wrong in this case and how can we fix it? We have tried creating address locator referencing a layer both in file/personal geodatabase and plain shape files with projection. Nothing seems to work. Please somebody help.

Thanks,
Archana

addLocProblem.JPG

ArchanaSahu · Answer

Archana

when we are publishing the web application in SOM, first we have to choose map service and after that we have to select supporting services and then add: address locator ( geo code service) and then add task as find address. and then configure. map service published sucessfully. then it will visible everything on wep maping application: like find address, results are showing.

Regards
Jagadeesh

I tried all these, but out of the box 'Find Address' task doesn't return any result. I read from the following post that it's a known bug. Now, I am consuming the geocode service programmatically.

http://forums.arcgis.com/threads/39167-Geocode-Service-not-returning-results
ESRI replied that this is a confirmed bug. Probably won't fix it, since Java ADF is going to be deprecated in ArcGIS 10.1
#NIM065091: Out of the box JAVA ADF application created with Server Manager cannot find address using a geocode service published with ArcGIS Server Java

jagadeeshrao · Answer

Archana

when we are publishing the web application in SOM, first we have to choose map service and after that we have to select supporting services and then add: address locator ( geo code service) and then add task as find address. and then configure. map service published sucessfully. then it will visible everything on wep maping application: like find address, results are showing.

Regards
Jagadeesh

ArchanaSahu · Answer

Archana

Please open a support call with Esri, the analyst will track this issue to resolution.

Regards

Local ESRI support people advised me to install serverpack3. After installation, address locator works perfectly fine inside ArcMap. But with same address locator being published successfully on server, 'Find Addrss Task' through server manager (java web-adf) in a web mapping application is not able to pin point to the address on the map and result panel doesn't show anything. What's wrong now???