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Speaking Business, Not Systems: Building GIS Influence Across Departments in Local Government

Lucas_HopkintonMA

Hi all,

I’m a data scientist in local government (Hopkinton, MA), currently navigating the push and pull between our DPW and IT departments. Each has different priorities, and as the only GIS professional actively editing data, I’m trying to strike a balance between collaboration and maintaining a centralized data model.

At the GIS Manager Summit, one idea really stuck with me: "Talk about outcomes in business terms—not system terms." That shift in mindset feels critical for us, especially when engaging with directors who think in terms of risk, operations, contracts, and service— not maps, layers, or databases.

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