Workforce - prevent a user finishing a job before they have started it

PeterPhillips

When setting up a Workforce project, allow the option to enforce that a job must be started before it can be finished. At present an assignment can move from status 'Assigned' to 'Completed' without passing through status 'In Progress'. This is fine for many workflows, but in some cases the project owner/dispatcher wants to ensure that the user starts work on a task, or at least looks at it, before completing it, and that the in progress date is set against the assignment.

To enforce this it would be necessary to disable the swipe-left 'Finish' button in the assignment list on the Workforce app:

 

charlesphillips

I like this idea because there is no fail safe for users who get click happy and may click Start and accidentally click Finish. For situations like this, it would also be nice if a message were to appear when the Finish button was pushed and ask the user if they indeed want to complete the assignment. The message could be an optional addition that could be applied when the Workforce Project was configured. The Project owner could decide if they want to add a message to it.