Saving Data from a Public Survey

Question

I have a fairly long survey I am implementing and that is a public survey. During test runs, it is sometimes not possible to complete the survey in one sitting. In other times, if someone has a bad internet connection, they lose the survey.

Is there any way to configure the survey to auto save (like in the field app) or add a "Save" button so that the data goes into the arcgis online database? Can the submit button be added to different pages?

I fear losing the data that has already been entered if someone intentionally or unintentionally closes the survey before clicking "submit". If neither of the above options are available, what are some creative solutions to backing up data once it has been entered, but before it has been submitted?

TaylorBlose7 · Answer

Hi @JamesTedrick - I was wondering if there have been any updates to the ability for a user to save an incomplete survey. I'm specifically seeking for a Hub Premium Community account to have this ability. Thanks!

JamesTedrick · Answer

Hi Dena,

The most likely cause of this issue is that too many characters are being stored in a text field or note.  Too diagnose further, I would need to see the form; if you want, please share with me via jtedrick AT Esri.com

DenaS1 · Answer

Thanks!  I got the webhook set up in Integromat following Survey123 Tricks of the Trade: Editing records in a web form. I tested the service and it worked (click submit> email sent to survey taker with a link to edit the survey response).

However, a client just took the survey, and when they clicked submit they received an error: "Failed to submit...operation rolled back. operation rolled back. operation rolled back. operation rolled back. strong or binary data would be truncated. the statement has been terminated." see attached.

Thus, the data never saved and was lost. Yet, the client still received an email with a link for him to edit the survey, even though the error said the survey was never submitted.When you click the link, it takes you to the survey and a new error message appears "Editing is not possible because the record specified by the objectID parameter cannot be found"

Can you explain any of this or help me fix whatever underlying issues may have caused this error? The worst part is that we lost all the data from that survey.