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Login to Survey123 website problem

KeithHupperts

When I try to log into the Survey123 website I am presented with a dialog box that asks me to approve Survey123's access to my organizational AGOL account information. I hit approve and I am briefly logged in for a 1/2 second, then I am logged out and the form reappears.

I figure there must be some permission setting that I need to tweak but I can't find it.

Any help would be appreciated.

Thanks,

Keith

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Accepted answers

KeithHupperts

I was logging in at survey123.arcgis.com without specifically putting the https:// in front. Once I put that in front it opened in Chrome.

Thanks for the help!

All comments

JamesTedrick

Hi Keith,

Do you have any plugins that might be rewriting URLs installed on your browser? We recently had a case like this that was caused by the EFF's HTTPS Everywhere, which rewrites URLs during the login process, breaking some cross-domain issues

KeithHupperts

Not that I'm aware of. I turned off all of my Chrome extensions and still get the same behavior.

KeithHupperts

Interestingly, I just tried it in MS Edge and it opened up without a problem.

JamesTedrick

I'm not seeing this in Chrome (v58, just updated) for both Mac & PC. When you are logging in, are you logging in at http://survey123.arcgis.com or https://survey123.arcgis.com ? We handle the case of switching to the SSL if your organization requires it, but without seeing what's happening, it sounds like a reload across domain issue.

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