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New to SURVEY 123 - LIMBO

KimberlyJackson

I filled out my first survey on an iPHONE and the green check mark in the bottom right. The check mark turned gray, but I get no prompts to save and move on to the next point. I'm stuck in limbo. What do need to add to the survey to tell it we're finished? Thanks in advance.

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MikeMillerGIS

This forum is for the utility configurations, for general help, I would suggest posting in Survey123 for ArcGIS

Fasil

Hi Kimberly,

If you can share the .xlsx file of your survey from your survey content folder in desktop, I will be more than happy to take a look and give you some feedback.

Thanks,

Fasil T

Esri Support

KimberlyJackson

Hello Fasil,

Thanks so much for your reply. I actually got my survey to work but I have a new issue... I am admin in two AGO organizations. One is a university, and one is my private account (linked to my purchase of a stand alone Arcgis desktop license).

For some reason, I can't publish the survey to my university AGO, but I can publish it to my other account. Do you have any idea why this would be?

Thanks! Kim Jackson

Sent from my iPhone

Fasil

Hi Kim,

Can you please provide some additional details on this issue? Like an error message, screen shots, and name of the organization.

Thanks,

Fasil T.

KimberlyJackson

Great!

I know it looks like a mis-spelling in the login, but the other admin assigned that name... Anyway- I am certain my user name and password are correct.

National University in San Diego is the org that gives the following error.

I am able to publish and access the survey on my personal AGO account- shown below on my iPhone 6. Except the map does not work so I am trying to fix that.

I really need to share with the University account, as they will be conducting the survey.

Thanks again so much for your help!!

Ps can survey123 use enterprise logins (named users) yet?

Kim Jackson

Sent from my iPhone

image1.JPG

KimberlyJackson

Hello Fasil,

Attached are the iPhone settings and form. Any idea why my map won't activate when I am outside taking a survey?

Regards! Kim

Sent from my iPhone

image2.JPG

image1.PNG

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