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Survey123 PullData function working in Browser, but in not Mobile App

BrianHiller

I have a survey123 form published that's using the pulldata function to select data from a .csv file and calculate the value/fill-in a few fields based on the results of a select one field. The survey works as expected when accessing the survey from a browser, but the pulldata function does not work on a mobile device (I have tested on Windows 10 and iOS).

Has anyone seen this before, I'm surprised this would work in a browser, but not in the survey123 mobile application.

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JeffWard

Phil,

I'm running into this problem as well. I have gone through all of my records in the CSV and taken out any that contain commas. I have also taken out any special characters and it still won't auto-fill.

Thanks,

Jeff

Anonymous User

No, I don't have a copy of your external csv file, can you please send to me? Do you have any other special characters in the csv?

KimQuach

Hi Phil,

No I don't have any commas in my csv. If I open the file in a text editor, the commas only exists as column separators. Did you receive my csv/excel file from Ben?

Kim.

Anonymous User

Hi Kim,

See my reply to Brian in this thread. Do you have commas in the data in your external CSV file being used for pulldata(), if so you need to remove them.

Phil.

Anonymous User

Hi Brian,

I had a look at your survey today and the external csv file being used for pulldata(). The reason pulldata() is not working is because it contains commas (,) in the data in the csv. This will break the pulldata() function as we do not currently support commas in the csv for use with pulldata(). We have an open bug for this issue and plan to fix it in a future release, however no set timeframe yet. In the meantime you need to remove the commas from your csv file for pulldata() to work correctly.

If you open the csv in a text editor you will see what the commas do to the file, extra double quotations are added to the file where commas exist, which are also not detected by the pulldata() function correctly.

Phil.

Anonymous User

Thanks, have just sent you an email.

BrianHiller

my email is behiller@burnsmcd.com, please send me your email and I'll pass along the .xlsx file.

Brian

KimQuach

Hi Brian/Philip,

I also have the same problem using the Survey123 app.

Kim.

BrianHiller

Can you send me your email address so i can send the file via email?

Brian

Anonymous User

Hi Brian,

Can you please provide a copy of the xlsx file you are using for your survey so we can take a closer look.

Phil.

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