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DateTime not working in Web Form With Contraints

Chris.anderson

We are getting ready to roll out a Web version of our Deer Harvest Reporting Form. It works really well except for the entry of the dateTime. We have a constraint of .<= now() to prevent hunters from entering data in the future. Our testers are letting us know they are getting an error when they enter the date and time. Our workaround is to set a "wrong" date and time, then setting correctly. Has any one else run into this problem?

Attached is a screen shot of the error.

Any help you can provide is greatly appreciated,

Chris Anderson

Florida Fish and Wildlife Conservation Commission

dateTime_Error.png

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Chris.anderson

I asked some of my coworkers to test the survey, and it seems to be working. If we find any additional errors, I will try and get the user’s phone and OS info so I can pass along.

Chris Anderson, GISP

Research Associate, Cartographer, Graphic Designer

Florida Fish and Wildlife Conservation Commission

100 Eighth Avenue SE

St. Petersburg, Florida 33701

PH: 727-502-4856

http:// MyFWC.com<http://research.myfwc.com/>

Shwu-jingJeng

Hi Maria,

What version of field app are you using?

Could you repro the same with the latest 3.6 version of field app on iOS?

Shwu-jingJeng

Hi Chris,

Could you try to change the web version setting to use the latest version from survey123 website>Survey>Settings tab>Version>change to "Always use the latest version (3.6)" and save the setting?

We had fixed some date/time issue with 3.6 version and this might make difference of the webform issue you are seeing.

MariaNieves

I meant Survey123 for iOS

MariaNieves

I am getting the same error with Collector for iOS. I don't use the web interface for Survey123.

Chris.anderson

Sorry I haven’t responded sooner.

1. I am using Connect 3.5.157

2. Yes. It occurs when trying to use the Web form on the phone. We are trying to make this reporting form available through multiple means to make it easier for hunters to use.

3. No. It does not occur with the field app.

Here is part of an email from staff that have tested:

One of our call center operators mentioned that some hunters had told that they had issues with the online reporting. She did not get details on the exact issues, but I played around with it on my phone and my computer and did run into one issue. When reporting on the website through my phone’s web browser (safari), I get an error the harvest date/time are incorrect even when they are within the correct parameters. This doesn’t seem to be an issue when I reported through my computer’s web browser (chrome). If I monkey around with the date and time (i.e. select another and then go back to the original) it will then accept the original date/time and allow me to get a confirmation number.

Shwu-jingJeng

Hi Chris,

What version of survey123 Connect you used to publish the survey?

Are you using the web form and open it on the mobile device?

Does the error occur if you submit from field app?

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