'My Content' dropdown option not available in new layer window, and unable to set output directory to server path.

AHCMaps

Hello,

I have two separate questions:

1. We have recently subscribed to a Plus account and I noticed that the 'My Content' option in the drop down menu of the Create a New Layer window is missing. Should it be available after signing into my Plus account?
   
   
2. I am unable to set the Output Directory to our server without getting an "undefined error." The separate layers are not built out and syncing stops. It only creates Layer 1 followed by a series of layers named <Clip Group> for each layer that I choose to sync. Should it be possible to have the extension sync maps and create AI files on server paths? Or is it only limited to saving on my local machine? I have the following report that is generated after the error happens in one of these instances (also attached):

   Operating System: Windows 10 64-bit
   Host Application: ILST 23.0.3
   M4CC Version: 1.4.2
   User: adobe__0016281
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:24 AM
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:25 AM
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:54 AM
FATAL ERROR: undefined
   Code: undefined
   Date: 8/2/2019 8:44:54 AM

Thanks!

output directory error report.txt.zip

JCGuarneri_0-1651069610662.png

StevenMoore1

Hi,

Not seeing 'My Content' is expected since a Plus account is not a full ArcGIS Online organizational account, it's in between Complimentary and ArcGIS Online. Therefore you don't have any place to create/store content and subsequently retrieve it. You should still see the other content options though (Maps for Creative Cloud, ArcGIS Online, etc).

For your output directory question, are you using a UNC path to the folder on the server? Or a network drive?

Thanks,

Steve