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Voeg studenten toe aan de organisatorische ESRI Training-account

MaryWhelan

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Ik heb de toestemming 1 Assign training permissions7 (schakeringen van Monty Python) gekregen voor de nieuwe configuratie van ESRI Training. Hoe voeg ik studenten en docenten van mijn universiteit toe? Ik zie niets in Mijn ESRI.<\/P><\/BODY><\/HTML>

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Accepted answers

SuzanneBoden

Hi Mary, on the My Esri site go to My Organizations > Manage Users > Invite Users. Though the email text box is small, you can type or copy/paste up to 100 email addresses into it (separate emails with commas, spaces, or semicolons). On this page, you can also set a time range for e-Learning access. Setting a time range is recommended for Training administrators at universities so you don't have to go in after the semester ends and remove all the students from the My Esri organization.

When students/faculty receive the email invitation, they just need to click the link in the email and login with their Esri account (or create one if they don't have one). Once the login is complete, they will be connected to your university's organization in My Esri and they will have full access to all e-Learning on our new Training website.

If you have questions about the My Esri workflow, please email training@esri.com.

All comments

Beth_Romero

I would suggest emailing GIStraining@esri.com, they will be able to help you get this all setup.

DanPatterson_Retired

This group may be of interest https://community.esri.com/groups/esri-education-site-license-administrators

JoshuaBixby

Poor soul, what did you possibly do to get punished with this role?

My organization has tens of thousands of potential Esri Training students, and it is clear the new workflows weren't planned out with really large organizations in mind.

DanPatterson_Retired

at least it beats the days of distributing cds

JoshuaBixby

So true.

RebeccaStrauch__GISP

I'm not sure if student setup is different than my organization, but at least at this point it looks like if I can grant them permission to the organizational myesri, they will automatically have access to the e-learning

When I hover over the yes, it says "user automatically gets this" (paraphrasing)

In this blog Important info about new Esri Training Site

On My Esri, a new Training administrator role and tools have been created to help with user management. For example, Training administrators will be able to invite up to 100 individuals to connect to the organization in My Esri at once using their email addresses. Training administrators also will be able to specify a time range for e-Learning access if desired. We expect that most organizations will elect to give Annual User License administrators the Training administrator role.

I think that could be handy if you have a list of all the email addresses. I think a time-limit and renew process might be in order, even for use, since I don't always know when a user leaves our organization. Looks like the site is semi-live now, but I haven't looked or tested everything out, but I didn't see this 100 at a time option yet. They may not have released it quite yet....this is after all the first day it is supposed to be available. I expect we'll see an email with more info in the next day or so (my guess).

SuzanneBoden

If you have questions about the My Esri workflow, please email training@esri.com.

ThomasColson

In the same boat. This was poorly, if at all, thought out and planned.

JoshuaBixby

My Esri, the power of human automation. When administrative workloads can be transferred to humans, the sky is the limit for an information system. I suspect more great things to come.

BobWaltrip

Hi Mary, per Suzanne's response above, are you now able to see the Manage User functionality? I did a bit of searching on My Esri and can't find you connected to an organization so I'm either searching the wrong name, username, or there is an issue getting you connected.

Feel free to call customer service to work this out and/or contact me directly on GeoNet.

Bob

BobWaltrip

Hi Joshua, we did add the ability to invite 100 at a time. For organizations with tens of thousands of users, we're prepared to help get your users connected behind the scenes. On My Esri, we need to balance the needs of thousands of small organizations with the very large. Please contact me directly (bwaltrip@esri.com) or on GeoNet and we can work out a plan to connect your users.

I'm also very open to suggestions on workflow on the site.

Bob

BobWaltrip

Oops. It helps if my searching was on the production My Esri system instead of our QA system. Doh! I see that you are indeed connected and have found the functionality and have been inviting users. Good deal.

AndrewWilson99

Thanks for your ideas on how Esri will approach the issues stated above and proposed issue resolution, Bob.

Unfortunately, putting usernames into the system is the easy part: we can automate that through entry-level and interns. The bigger problem is what do we do after that - as staff change (employment status and business function) we need to roll people in and out of this system. And then there is the bigger issue - what about all the actual core my.esri activities that we manage permissions for licenses, downloads, support, - it will be MUCH harder to see the big picture when it scrolls over hundreds of slow "next page" screens in the my.esri construct.

While an API to allow us to build infrastructure to manage this IS an approach that offloads the admin part of this from Esri, it still feels like we are using coconut butter and a shoehorn for this square peg/round hole issue.

JoshuaBixby

Bob, thanks for the reply. Honestly, I don't understand how meeting the needs of thousands of small organizations impedes meeting the needs of large organizations, and vice versa. I guess if developing an information system is viewed as a zero-sum game pitting small customers versus large ones, but I don't see it that way, and fortunately most other companies we work with don't either.

I don't really see bulk inviting 100 users as much of a workaround. Beyond the reasons that aewilson‌ lays out, there are technical oddities with the current implementation. There appears to be no validation of e-mail addresses to see whether someone is already associated with our organization in My Esri. I guess getting an invite when you are already at the party is fine for the individual, but those invites tend to be ignored by users, which creates lots of chaff to sift through.

Another issue with invites in general, they don't appear to have an expiration. Although we can assign permissions with an expiration date, the invitation itself doesn't appear to have one, which leads to even more chaff.

What my organization is advocating for is a e-mail based verification and self-enrollment system. Similar to how other systems we engage with work, a user submits a request and provides his/her organizational e-mail address. A verification e-mail is sent to the user. Once the e-mail is verified, the profile is automatically enrolled with training permissions and a set expiration.

The auto enrollment wouldn't be perfect, but it would sure be a lot more enterprise than what exists now.

Also, why did the tokens for classes have to go away? Tokens may not have been perfect, but it seems one imperfect system was replaced by an equally or more imperfect one. Why not support tokens and organizational association?

BobWaltrip

Hi Andrew, as part of an overhaul of the My Esri user interface, we are adding much improved filtering, sorting on the manage users page to allow wading through the large numbers of connected users. We'll add a quick view of the permissions and better permissions editing as well. Lastly, we are discussing how synchronization with ArcGIS Online settings/permissions could work to ease administrative tasks. Thanks, Bob

BobWaltrip

Hi Joshua,

I've long pondered how best to handle invitations/tokens that aren't responded to in a timely manner. I agree old invites add to the chaff. We are adding better sorting and filtering so those can be filtered out as a partial solution. Another option is to simply delete old invites after a specified period of time (e.g., 30 days?). We could email the user and the sender of the invitation to let them know about the delete as well (although some admins already wish for less emails). Another option is to let the sender of the invitation set an expiration date (or have a default that they can edit if desired). What are your thoughts on that?

On the auto enrollment, let me make sure I understand what you are asking. I believe it to be that if a user with a validated email address requests permissions in My Esri, that user is automatically connected. The validation would include emailing the user to ensure they actually own the email address. Is this correct? The two concerns I have for such as system are 1) the user may be requesting more permissions than just training which would require an admin to determine, and 2) many of our customers do not have unique email domains. That is, there are often distinct entities that do business with Esri separately that share the same email domain.

Thanks,

Bob

ThomasColson

One of the problems I'm dealing with is people coming into our shop with existing My Esri accounts and a training history, e.g. from college, and they want to keep that training history or add to it as they're in the org. Sending the invite to their non-corporate email that is associated with that existing account throws a monkey wrench into the auto-enable all org users workflow. Then we have to tell them that their AGOL login is different then their My Esri login and heads start to unscrew.....BTW I'm a big fan of the new workflow in principal, but it has put quite a burden on administrators. Lots of kinks need to be worked out, and there's a lot of caveats to how org users access AGOL and E-learning that don't fit in this one-size-fits-all box.

SuzanneBoden

Thomas, we're aware of the kinks and are working hard to streamline the process. In the meantime, please know the email address to which an invite is sent does NOT have to be the email address associated with the account connected in My Esri. You can definitely send invites to corporate email addresses. The user who receives the email decides which Esri account to login with after clicking the token in the invite. If you want everyone to use a specific account for e-Learning access, you can add a note to the invite with instructions. An ArcGIS Online Organizational account can be connected in My Esri, but then the ArcGIS Online administrator will need to enable Esri access for that individual in ArcGIS Online (this is in addition to the user's account being connected in My Esri). If the individual is later removed from the ArcGIS Online Organization, the administrator would need to NOT disable Esri access prior to removing them...because if that happens, the individual becomes locked out of their account and we cannot transfer their training history to a new account for them. Also, only named users will have ArcGIS Online Organizational accounts...e-Learning access is available to everyone in your organization, not just named users. Hope this clears things up a bit.

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