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Hot to fully share a survey for analysis?

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My colleague created a survey and shared it in a group for analyzis and collaboration. So far so good. The problem we have is is that the number of total records shown in the overview and analyze section is lower in group member profiles than in the profile of the survey owner. So the dataset displayed in group members profiles is different and got missing values.

Is it a bug or is there a workaround? To fully collaborate in a group/ project all group members should have access to the data records being collected.

Any help and comments highly appreciated

Thx

Christian

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JamesTedrick

Hi Christian,

On the Collaborate tab, can you ensure that 'What data can viewers see?' is set to 'All records in this survey':

deleted-user-7uHihdbjutPY

Hi James,

many thanks for your feedback. The attributes of our survey colaboration are set to the preferences you adviced.

The thing is that the data that has been submitted doesn't show up, update or synchronize on all accounts simultaneously (survey owner vs survey/group members) . We did some tests and ended up with the same problem every time. Total records shown on the survey owner's account were higher than shown on other survey/group members accounts (screenshot). We had this problem with several surveys.

In one case the survey owner's account credentials had to be shared to other group members so that other people had access to the latest status of the survey.

We plan to realize an external project with survey123 but won't be able to implement it as a reliable solution as long as the problem described above exists.

Not sure if anybody else has similar problems. Is there a delay on data updating?

Any help to solve this matter is highly appreciated

Best regards

Christian

survey123, survey owner, group members, different numbers of datasets, same survey

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A second screenshot showing problems with updating total numbers of datasets Survey123, overview, survey

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After using another browser the section "surveys submitted" shows up and the number of total participants is displayed. The count of total records is still wrong.

NIFC_Administrator_8-1609443384877.png

JamesTedrick

Hi Christian,

We are investigating this issue with the ArcGIS Online team; this looks similar to a caching issue we have had reported with feature layer views.

ZhifangWang

Hi Christian,

Can you please confirm if it's only the records count is not incorrect but the users other than the owner can still see all the actual records in the Data or Analyze tab? For example, if you sign in Survey123 website as a stakeholder in the group for analysis, in the Data tab, can you see all expected records in the feature table or all records in any chart of the Analyze tab regardless the total number? We have a known caching issue with ArcGIS Online as mentioned by James, but if this is not your case, we would like to know more about the details of your situation.

Thanks,

Zhifang

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