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Basemap wordt teruggezet naar grijs wanneer het rapport naar de cloud is gepubliceerd

АндрейСавин

<\/HEAD>

Hallo<\/P>

Ik heb een Power BI-rapport voorbereid met 2 pagina's. Beide pagina's bevatten een arcgis-kaart met standaardoptie.<\/P>

Ik heb de basemap "OpenStreetMap" gekozen en het symboolstijl aangepast (met felle kleuren). Dit geldt voor beide kaarten.<\/P>

Ik heb het rapport gepubliceerd. Toen ik het rapport voor het eerst opende, was de kaart in orde. Maar toen ik van pagina wisselde, werd de basemap teruggezet naar grijs en de kleuren van de symbolen naar standaard.<\/P>

Het verwijderen van de IE-cache hielp niet. Ik heb het rapport uit de cloud verwijderd en opnieuw gepubliceerd - dezelfde situatie: eerste keer openen - kaart is in orde, pagina wisselen of het rapport een tweede keer openen - kaart is grijs.<\/P>

Enige ideeën?<\/P><\/BODY><\/HTML>

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PaulHuey

I am having similar issue with report in production on Power BI service tenant using Streets basemap with specified Symbol Color. Report was working properly for several weeks, now opens in Light Gray Canvas basemap with default symbol colors. I have cleared browser cache and re-published but still does not produce expected results. Was a change made from ESRI as to how the ArcGIS visualization is rendered in the Power BI service?

Jon Emch

Hello all,

I am a representative of Esri Technical Support. We are currently tracking this behavior that occurs in PowerBI Online. Would you please reply to this thread with the region location of your PowerBI Tenant? You may access this information by going to PowerBI Online and clicking the question mark next to your profile picture.

At this point in time, we know that this behavior is occurring on certain PowerBI Online datacenter regions. If you have maintenance, I would advise you to open a case with us.

АндрейСавин

Hi Jon

If I understood you correctly this information available in About Power BI

I found next string

"Ваши данные сохранены в Западная Европа (Нидерланды)"

In english it's "Your data has been saved in Western Europe (Netherlands)"

Jon Emch

Thanks for the info, Could you try publishing the report without modifying the symbology>? Does the error occur when using one of our predefined color ramps?

АндрейСавин

I added new vizualisation to the report. Add Location, size and color fields. Then change BaseMap to OpenStreet. No any additional changes. No errors or warnings received. Then I published report as new report.
Opened report via Chrome. First opening - it's ok: map is colored (OpenStreet basemap), simbols are default.
Switch between pages, and basemap is gray.

Jon Emch

Update for you all:

At this point, our Microsoft and Esri Product Groups are actively investigating this issue in collaboration. Our understanding is that this issue has been logged on the Microsoft side as ICM - 187310866 with a current Severity Level of 2, meaning it now has an SLA for a solution. The issue is being treated with urgency by both Product Groups and we appreciate your continued patience in this matter. We will provide further details on this issue and hopefully a timeline as soon as possible and appreciate your patience through this process.

Jon Emch

Update:

I have been able to confirm with multiple users that the Power BI Online persistence issue ICM – 187310866 has been resolved. Please let me know if you are still running into issues.

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