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ArcGIS online not connected

Agnes_MoneSumareke

Hello there, i have installed ArcGIS 10.4 recently. However, the ArcGIS online is inactive or grey out through I am connected to internet.

Please i need assistance to get it activated. Can someone help?

Thank you?

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Hi Agnes,

Could you provide a screen shot of where you are seeing ArcGIS Online grayed out?

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