ArcReader 10.4.1 schakelt het contextmenu bij rechtsklikken uit in andere actieve programma's

Question

<\/HEAD>Een ArcReader<\/STRONG> 10.4.1 installatie op een van onze Win 10 werkstations schakelt de Windows rechtsklikfunctie uit voor alle andere programma's wanneer ArcReader actief is, en het moet worden afgesloten om de rechtsklikfunctionaliteit te herstellen. Alle suggesties worden zeer, en ik bedoel ZEER, gewaardeerd.<\/P> <\/P>Dank u!<\/P><\/BODY><\/HTML>

rachelg_esri · Answer

Hello Dan,

I did a quick search in our Support Services resources and I see only one prior case in which someone has ran into this issue when trying to right-click in Microsoft Office while ArcReader was running. The case was closed at the time as it was only reproducible on two specific machines and we couldn't reproduce the issue in-house. The last thought on the case was that it may have something to do with the graphics cards on the device.

I'd recommend giving us a call in Support Services so that we can do some troubleshooting for you! Be sure to include your system specs, including your graphics card, so we can hit the ground running when we receive your contact. We can be reached at 888-377-4575.

We look forward to assisting you!

Best regards,

Rachel

Esri Support Services.