Error creating view layer

Question

Hi

I am running in to an issue in Portal 10.7 when I try to create a view layer from a hosted feature layer, it seems to run through ok and creates the layer in the Contents but then this error appears, and I am unable to use the View in any webmap etc without the same error coming up

The Server manager shows this error:

Error executing tool. Export Web Map Task : Failed to create layer from service at https://xyz/server/rest/services/Hosted/Soil_Collection_Points_map1/FeatureServer/0. Failed to execute (Export Web Map). Failed to execute (Export Web Map Task).

I have been able to create views from some hosted features layers that were newly created from Survey123 Connect for example.

Any thoughts on whats happening here?

Chris

ChrisRoberts2 · Answer

I think you might be on to something Clinton!

Yes the thumbnails aren't be created and if I manually add one the error goes away.

According to the Sys Admins that built the Portals, or the appropriate certificates are installed, so there maybe something else going on.

Either way you have pointed me in the right direction.  Much appreciated

ChrisRoberts2 · Answer

Hi Ben

Yep I am the owner of the FL(s) in question, and the appropriate permissions have been set.  I am alos an Admin on the Portal

BenTurrell · Answer

Hey Chris Roberts‌,

Super basic question and something I often forget but are you the owner of the hosted feature layer and do you have create permissions?

Create hosted feature layer views—Portal for ArcGIS | Documentation for ArcGIS Enterprise

Thanks,

Ben