nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Webappbuilder mobile popup issue with clustering enabled.

Anish_Adhikari

I have clustering enabled for ArcGIS online web map for food establishments which I converted into a web application using online version of Webappbuilder. When multiple establishments are located in a single address point, clicking on symbology will give you this popup.

Webapp popup

When you click browse features It will show a popup with the ability to click left and right arrows to see popup info about next establishment in the cluster.

Browse Features

This is the way it should work.

When I view the app from a mobile device, If I click on the same cluster, I get this popup

Mobile popup cluster

This does not give me ability to view information about the facility. There is no browse features option. So essentially I cannot view information on a facility that is part of a cluster from a mobile device. Has anyone else encountered this issue?

Thank You

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Accepted answers

Anish_Adhikari

This has been now logged as a bug according to ESRI.

BUG-000111301: Viewing the clustering enabled Web Application on the mobile device doesn’t allows browsing or zooming to individual features clustered together.

All comments

Anish_Adhikari

This has been now logged as a bug according to ESRI.

BUG-000111301: Viewing the clustering enabled Web Application on the mobile device doesn’t allows browsing or zooming to individual features clustered together.

Anish_Adhikari

Robert,

Thank You. I will do that. I appreciate your help.

rscheitlin

Anish,

OK this looks like a bug that needs to be reported to esri tech support then.

Anish_Adhikari

Robert,

Yes, I clicked on the action menu button. The only options I get are pan to and add a marker. I am using iphone 6. This seems like a bug to me.It works normally on ipad.

rscheitlin

Anish,

Have you tried to click on the mobile popups action menu button in the lower left hand corner?

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