Sync doesn't sync?

Question

ArcGIS Server 10.3, ipad Air (iOS)

I have a service to which I can successfully add a new feature while disconnected.  Then, with connectivity restored, I sync.  The sync appears successful.  But the new feature is not written to the database.  A json query of the rest endpoint for its ID returns "no results," and the geometry is not present in the feature class.

Adding a feature to the same service while connected is successful.  So it appears to be related to the sync.

How can I troubleshoot this?

Anonymous User · Answer

I don't have Portal.  I do have an ArcGIS Online Organizational account, and no, the feature is not there.  I also queried the REST endpoint, and the feature is not there.  It does not exist in the database, it only appears on the ipad, in the downloaded extent.  I even checked another web map, on the ipad, which uses the same feature service.  It isn't there, either.

MiaogengZhang · Answer

Could you see the feature in Portal webmap? Also, could you check if the new feature is within your download map extent?

Anonymous User · Answer

The logs say it worked just fine.  And the feature is still visible from the ipad.  But the feature is not in the database.